Warranty Information

Warranty policy varies by vendor, please see below for warranty information specific to your product.

  • LMI
    • All pumps, excluding Roytronic A and AD pumps, and controllers are warrantied to be free of manufacturer defect for 2 years.
    • Roytronic A and AD pumps are warrantied to be free of manufacturer defect for 3 years.
    • Wetted parts and consumables, such as seals, o-rings, and liquifram are not subject to warranty
    • To determine general age of pump or controller:
      • The first four digits of the serial number is the year and month of manufacture.
      • Example: S/N 13041234567-1 would have been made in April 2013.
  • GF Signet
    • Signet products are warrantied to be free of maufacturer defect for 2 years from the date of purchase.
    • Signet products with moving parts, such as paddlewheels or meter movements, are warrantied to be free of manufacturer defect for 1 year from the date of purchase.
    • Signet pH and ORP electrodes are warrantied out of box but not warrantied against any post-calibration damage, due to process or application failurs (e.g. high temperature, chemical poisoning, dry-out) or mishandling (e.g. broken glass, freezing temperatures).
    • All warranty claims are resolved after a factory evaluation.
    • To determine the general age of a Signet product:
      • The first 4 digits of the serial number after the 6 are the year and month of manufacture.
      • Example: S/N 61304123456 would be made in April, 2013.
  • Seametrics
    • All Semetrics products are warrantied to be free of manufacturer defect for 2 years from the date of purchase
    • All warranty claims are resolved after a factory evaluation.
    • To determine the general age of a Seametrics product:
      • If prior to 2013, the first 4 digits of the serial number will be the month and year of manufacture.
      • Example: 04121234 would be made in April, 2012
      • If made after 2013, the first 6 digits of the serial number will be the month and year of manufacture.
      • Example: 042013123456 would be made in April, 2013.
  • Flowline
    • All Flowline products are warrantied from manufacturer defect for 2 years from the date of manufacture.
    • All warranty claims are resolved after a factory evaluation.
    • To determine the general age of a Flowline product:
      • The first 4 digits of the serial number will be the year and month of manufacture.
      • Example: 130412-345678 would be made in April, 2013.
  • Myron L
    • Most Myron L instruments have a 2 year limited warranty.
    • All pH and ORP sensors have a 6 month limited warranty.
    • All warranty claims are resolved after a factory evaluation.
    • The Myron L company is not responsible for damage caused by environmental factors, i.e. exceeding temperature limits or misuse. See model data sheet or operation manual for specific warranty.
    • To determine age of the unit you will need to Contact Us and we will consult with the factory to determine the unit's age.
  • Blue-White
    • All Pro-Series pumps are warrantied for 2 years from the date of purchase.
    • Pro-Series pump head and roller assembly are warrantied against damage from chemical attack when proper tube failure detection system instructions and maintenance procedures are followed.
    • All other pumps, excluding rubberized parts, are warrantied from manufacture defect for 1 year from the date of purchase.
    • All parts, including rubberized parts, are warrantied from manufacture defect for 90 days from the date of purchase.
    • Used peristaltic pumps are not covered by warranty.
    • All warranty claims are resolved after a factory evaluation.
    • Pumps will be repaired or replaced at Blue-White's discretion.
    • To deterine the age of unit, you will need to Contact Us and we will consult with the factory to determine the unit's age.
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