Contact customer service at email@example.com to file a return for credit request, and please include a reason for your return. AccentPDIR will take back stock items with no restock fee if the return for credit request is filed within 30 days of purchase. Non-stock and specialty items may be subject to restock fee. All credit is pending evaluation to ensure that items are not damaged and in stockable condition. If you need immediate assistance, call customer service at 888-265-5632. We will respond promptly to your request.